Did u spit it out?

topic of the week - giving and receiving feedback at workplace.

come to think of it, we nv reali took it seriously. feedback can come in verbal and non-verbal; some thru more formal means, some jus thru casual coffee talks, but we din reali pick it up.

i din took much notice as well until some years ago when we did a session for a client for a group of their managers on "Giving & Receiving Feedback", i realised tht it is reali an art itself.

In tht session, i hv benefited much. feedback shd be treated as a gift. only ppl who cares wil present u the gift, and once its given to you, its yours. it's reali up to you wat u wan to do with it. you can choose to ignore and chuck it aside, or to take it with grace and look at it objectively.

when giving feedback, sometimes we may not knw the intention of the other person. but we need to give factual accounts abt the action the person took and impact it has on us.

and Sli told me once, u if dun tell the person, how does he knw he is wrong? then nex time he wil sure to repeat the mistake again.

so this wk, tht's a fair bit going on in the office. i hope to encourage communicating, so that it wil help us to clear the choking chute.

same for any relationship - assumption and bagging up little grievances does not help at all. get to the root of the problem. dun jus cure the symptoms... but hor, say is say la, not easy rite?